The Natural Home Building Source
The Natural Home Building Source
The Natural Home Building Source

Custom size, hand-cut, sewn hem, pocketed and grommeted pergola shade covers, patio or playground shading, plant and pond cooling, privacy drapes, wind screening, and knit shade sails. Our specialty for well over twenty years.

Custom size, made-to-order knit shade sail panels for pergola shade cover, patio or playground shading, nursery, water treatment plant, or koi pond cooling, paintball or golf course fencing, privacy and sun drapes, dust and wind screening. Over twenty years specializing in hand-cutting custom size panels with sewn reinforced hems, pinch pleats, open end pockets, and brass grommets. UV stabilized heavy-duty outdoor-rated polyolefin knit fabric will not fray or unravel when cut or torn, unlike cheaper woven nettings and shade fabrics, which we do not sell. ALL knit densities allow hot air to pass freely through, not trap heat and humidity underneath like a solid tarp or tent roof. Rain is allowed to slowly pass through, avoiding stress on fabric. You can expect at least 8-10 years of service from a properly installed panel and more if removed in the winter when not needed for cooling.

 Knit density percentage, sun blockage, shade factor commonly used for projects
*  Pergola & patio covers are usually at least 60% with 80% Black knit being the most common choice
*  Swimming pool leaf covers
use 70% or 80% to trap smaller leaf debris and cool water temperature
*  Koi ponds
tend to be as low as 30% or 40% allowing small debris to pass but warming water more
*  Privacy screens
with single layer 87% or 90% knit density are private from a distance and at angle
*  Wind screen panels
tend to be 70% up to 90% depending on need for privacy and wind blockage
*  Spider diaper curtains
in 80% or 90% hang under boat dock roof to protect against spider poop
*  Greenhouse & solariums
like the 50% White knit for moderate sun blockage with ambient light
*  Bug screens
with 60% Green or 70% Black are fine for larger insects and 80%+ for small bugs
*  Bird nettings
use a 30% Black knit to provide heavy-duty protection for berries and fruit trees
*  Paintball nettings
are usually 50 percent and above to stop paintballs from passing through
*  Water treatment plants
use 80% or 90% knit for algae control & chlorine contact channels
  Black 80% is most common choice for patio shading & pergola covers

The size shade panel you request on the quoting form, is the overall FINISH outside-edge to outside-edge dimension we do our best to make for you. We cut down from larger stock roll width, per your finish dimension ordered. The ONLY time to anticipate a variance is when you order 'Width' in a stock roll dimension. Then the Finish Width, after hem is folded and sewn will likely be 2-3 inches less and each length-wise GPP consumes another 2-3 inches, as noted with quoting form 'finish dimension' messaging. Knits are inherently more difficult to work with than solid tarps with pricing reflecting industry-standard four inch free replacement tolerance. The sewn reinforced perimeter hem will not stretch at all and denser knits have very little stretch under normal tension. No need to over-tighten, stretch, distort and 'pillow' a panel, but it should be installed taut to avoid wind movement, snagging, and abrasion. Panels are normally ordered at least 4-8 inches overall smaller than interior of framework and then laced with rope from every grommet around all four sides. This perimeter border lacing area allows for trampoline-style support and wiggle-room for possible production variance. Pipe frameworks are common, as is hanging underneath a wood pergola, shade trellis, or network of stainless steel cables and posts. While possible to run stainless steel cable directly through grommets, longevity improves when lacing with rope onto the cable. We do not recommend 'static fastening' directly through hem or grommets with staples, screws, nails, or hooks because fasteners are unyielding and will stress the material. Best practice is to hang panels underneath, rather than stretch across the top to avoid snagging and abrasion damage. We recommend adding grommeted pinch pleats to support across the middle/center. GPP provide critical lashing points for cable support to stop 'pillowing' and movement, greatly increasing longevity.

Project Planning Guide with installation tips and shade trellis design examples

Automatic quoting and ordering custom size shade panels
Black 30% to 90%, White 50% and Green 60% in 6, 8, 10, 12, 20, 26 & 32 foot roll widths
8 foot roll width not available in Black 30% or 40% or Green 60% with White 50% not stocked in 8 or 32 foot rolls
Light Grey 87% and Green 87% in 12 foot with Tan&Black 80% in 6 & 12 foot roll widths
email us for panels wider than 24 foot with up to 35 foot 4 inch width possible sewing 3 pieces together with GPP
* For lowest price - WIDTH entered on quoting form is generally rectangle dimension closest to a stock roll width
For instance: 18 foot 'Width' by 14 foot 'Length' (not 14 foot 'Width') for same overall size rectangle with less waste

Form

Quoting and Ordering Form

Best practice is to add at least one GPP on any panel larger than 12 foot

Not a common choice, but possible for us to create double layer panel

Total with FREE SHIPPING
$75.00

Production lead time is currently +/- five (5) business days
Plain cloth orders without sewn hem, grommet, or pinch pleat work will ship sooner.
FREE SHIPPING via UPS Ground with automated tracking email. No expedited orders.
48 contiguous states - No USPS mail box, APO/FPO, Alaska, Hawaii, Mexico or Canada
Project Planning Guide with installation tips and shade trellis design examples

Green 60%, White 50%, Tan&Black stripe 80%, Light Grey 87%, Green 87% knit density available in custom size knit shade panel tarps

White 50%          Green 60%               Tan & Black 80% two sides            Light Grey 87%         Green 87%
White 50% is a very white white, only appearing dark against green background. Black 80% knit is by far the most common choice.
Quarter shown atop swatches for size comparison. Your monitor color and contrast settings may also alter perception a little. We can mail select samples.

Black 30%, 40%, 50%, 60%, 70%, 80% and 90% knit density custom size outdoor knitted shade fabric tarps and shade panels

Custom size made-to-order rectangular knit shade sail panel options include:

Outdoor, knitted shade fabric (shadecloth) provides sun protection as shade canopy, patio cover, playground shading, sun screen, shade netting, shade tarp or windscreen.

standard double grommet corner

Black hem tape webbing (only color) for a sewn, reinforced perimeter.
2-3/4 inch wide solid webbing is folded over, folded fabric and sewn for 1-5/16" 'taped' hem
All four sides are hemmed/bound/taped for a sewn, reinforced extra strength perimeter
Finish Dimensions entered on the quoting form are outside-edge to outside-edge of the hem
Finish Length dimension is never affected by folding of the hem since extra material is cut
Finish Width will only 'lose' 2 to 3 inches when a stock roll width is ordered see tolerances
Brass grommets one foot on center to all four sides. No special placement.
Corners are double-grommeted for maximum strength and stability and best installation
Grommets begin in one corner, then approximately every foot on all four sides in turn
Brass #4 grommets 1" outside diameter (quarter coin) with 1/2" inside diameter hole
Grommeted pinch pleats are a recommended addition to larger panels.
GPP are identical to this perimeter hem, but located across the middle or down the center
Pinch pleat 'tabs' are grommeted every foot for stringing a cable or lashing to framework
Optional double layer panels for extra privacy, strength, wind & sun block.
Two layers of material makes for a very sturdy panel. No GPP on double layer panels.

Grommeted Pinch Pleats at $1.50 per foot are standard practice on larger panels.
Recommend adding at least one GPP on panels over 12 foot for best engineering.
GPP provide a great deal of design strength and stability, ensuring panel longevity.

Grommeted pinch pleats are standard practice on any panel over 12 foot in either dimension. Panels over 12 foot wide require either one GPP in the center or three GPP, each equally spaced to allow center GPP to cover loom splice found on 20, 26, and 32 foot wide stock roll widths in knit material. Panels 12 foot width, or less, but longer than 32 foot commonly have one GPP every 8 to 10 foot on center across the width, but at least one GPP in the middle/center of any panel is most highly recommended. Grommeted pinch pleats are not installed much closer than six foot on center, which is optimal for fixed-in-place, laced taut shade panel installations. A pinch pleat is made in middle of panel by folding 2-3/4 inch wide black solid hem tape webbing over 'pinched tab' of 2-3 inches folded material and then sewn for about 1-1/4 inch top to bottom pinch pleat. Finish Length dimensions are never affected by folding of the pinch pleat since extra material is cut. Finish Width will only 'lose' 2 to 3 inches per pinch pleat when a stock roll width is ordered see tolerances. Brass #4 grommets are installed one every foot along pinch pleat, just like the perimeter hem/edge. Brass grommets have a one inch outside diameter (size of a quarter coin) and a 1/2 inch hole (inside diameter). This additional lashing (tying to structure) with GPP eliminates lofting and sailing (rising in the wind) and sagging in the middle (pillowing) on larger shade panels. Movement and abrasion against the structure are what eventually causes material failure, not simple exposure to the sun, so keeping a panel taut is the key to longevity. It is not possible to overlap GPP in middle of panel (crossing one over the top of another) and GPP are not available with double layer panels. Specific grommet placement along the pinch pleat is not possible to specify, but we can leave grommets off entirely with special order. Exact spacing of GPP is not warranted and special placement is not possible to specify. Denser knits have very little stretch under normal tension, and the sewn perimeter hem and pinch pleat will not stretch at all, but you must allow room for lacing. When designing shade covers, best practice is to specify 4 to 8 inches smaller than the trellis interior dimension. This allows for trampoline-style lacing with rope and 'wiggle-room' for possible variance. No need to over-tighten, stretch and distort a panel, but it should be taut to avoid wind movement. Professional installers invariably begin large panel installations by lacing the center grommeted pinch pleat to central frame member (ridge beam, cable, conduit, or pipe) and then pulling taut across width sides and finally tensioning across length, towards two ends in-turn.

Grommeted pinch pleat detail for shade panel

Grommeted pinch pleats are folded, reinforced hems with brass grommets every foot, just like the perimeter hem only GPP are sewn across the middle or down the center of a panel. GPP provide a great deal of additional engineering strength and stability to any size panel even when not laced to structure (first image below) or supported by stainless steel cable, as seen in the second image. We MOST HIGHLY recommend adding a center GPP to any size panel.

Green 60% knit shade panel with grommeted pinch pleat laced to pipe frame

Tan&Black 80% knit shade panel with grommeted pinch pleat supported by cable and rope on wood trellis

The size shade panel you request, is the FINISH size. We cut down from larger stock width panel, per your finish dimension ordered. The ONLY time to anticipate a variance is when you order a pergola cover with sewn reinforced hem in stock width of 6, 8, 10, 12, 20, 26 or 32 foot. Then the Finish Width, after hem is folded and reinforcing tape webbing is sewn will likely be 2-3 inches less. For instance: order a hemmed 6 foot width panel and the finish width is likely to be 5 foot 9-10 inch. ALL other times, the finish dimension (width and length) you request is the size we attempt to produce. So, if you want a panel 5 foot 9 inch wide, order your panel 5 foot 9 inch wide. Don't assume that if you order 6 foot wide you will get something different, but when we start with 6 feet of material, it usually does lose 2-3 inches in the folding of perimeter hem. The 'Length' specified on the form is always the finish size we do our best to produce with no variances to ever be expected on the 'Length'. We pull additional material to ensure finish 'Length' is what you order. Grommeted pinch pleats will only affect finish 'Width' when GPP are run length-wise on a stock size panel. Then each GPP consumes 2-3 inches of the finish width for a dimension likely +/- 11 foot 7 inch wide with one length-wise 20 foot long GPP on a 12 foot wide panel, as pictured on the right.

Grommeted pinch pleats are used for stability and strength on patio or pergola covers
6 foot wide colored knit shade cloth sold by the foot

Open End Pockets are $2 per foot for inserting rod, pipe, or board through side

Best practice is to lace all four sides from grommets with rope, but we can provide custom open end pocket, hem rod-sleeves to insert, run-through rod, pipe, board, or cable. Cost is the based on quoting form above plus additional material and $2 per lineal foot for each pocket. Material is folded over and stitched with black hem tape webbing, much like a pinch pleat. For project quote, e-mail production sketch .pdf or .jpeg (not .doc or .xls file) to natural@colorado.net or fax 720-293-1705. Full inches only, no fractions, with all dimensions in feet and inches, not inches only (8' 4" not 100 inches). Specify knit material choice, overall size, outside-edge to outside-edge, pocket 'flat dimension' measurement, and need for hem and grommet on the other two sides. Double layer, open end pocket panels are not possible to produce and fractions are not possible to specify. Grommeted pinch pleats can be placed across the middle of a panel, parallel with pockets, but GPP cannot run-into a pocket.

open pocket hem to allow insertion of a rod, pipe, board through custom size knit solar sun screen shade panel

Flat dimension measurement of the pocket, not diameter is used in production. That is the inside net width of the pocket. When converting from diameter of pipe or rod being used to flat dimension, it is best to allow at least one inch of extra room. For instance: a 1 inch outside-diameter rod has a circumference of 3.14 inch, so you need at least a 2 inch flat dimension pocket. A piece of 2 inch Sch40 pipe has an outside diameter of 2.5 inches for a circumference of 7.85 inches, so order a 5 inch pocket since 4 inch leaves no room for error. Sliding a 2by4 board through requires a 6 inch flat dimension pocket (1.5 & 1.5 & 3.5 & 3.5 is 10+ inches). Full inches only, no fractions.


odd shape custom shade panels and triangle shade sails

Rectangles are purchased with the automatic quoting and ordering forms above
Odd shape custom panel project quotes are available with production sketch

Odd shape panel production is limited during peak season from May to early September with not all projects possible to quote. ONLY the following shapes are possible to produce and cut-outs must be at least one square foot, not the size of a post. NOT allowed are: open end pockets, double-layer panels, grommeted pinch pleats, and special grommet placement. The #4 brass grommets are standard about every foot on center all sides with double corners for best engineering support. For project quote, please e-mail production sketch .pdf or .jpeg scan (not .doc or .xls file) to natural@colorado.net or fax 720-293-1705. Please include your email address for reply if you fax sketch. Full inches only, no fractions, with all dimensions in feet and inches, not inches only (i.e.: 8' 4" not 100 inches). Specify material choice and need for hem and grommet. Triangles (except for right triangles) must specify all three sides PLUS interior altitude, base-to-apex dimension labeled '?' below. Best practice is to specify overall dimension 4 to 8 inches smaller than the framework's interior dimension. This allows for trampoline-style lacing with rope from grommets and wiggle-room for any variance. Denser knits have very little stretch under normal tension and the sewn perimeter hem will not stretch at all, but it certainly pays to provide space to lace odd shape panels properly. No need to over-tighten, stretch and distort a panel, but it should be taut to avoid wind movement, per installation guidelines. Please note that while we do our best to produce odd shape panels to our standard of tight rectangle specifications, accuracy is not warranted. Prices are quoted with understanding that we do not offer any free replacement guarantee for accuracy or error made on any odd shape panel. An economical alternative for odd shapes is to purchase plain cloth (no hem or grommet) and then cut on-site for optimal accuracy and install plastic locking clips. Cut several inches larger than finish dimension and fold edges over several times. Cut edges can be sewn on a home sewing machine, but in practice sewing is not necessary when cut edges are folded over two or three times and clips placed every foot. Clips serve the same purpose as a grommet plus they allow for attaching directly to chain link fencing or running cable along the edge.

custom size triangle shade sails and odd shape sunscreens - odd shaped pergola trellis shade cover

Plastic locking clip commercial duty fastener for knit and woven shade sail fabric

Locking clip shade netting fasteners for attaching to cable, fencing, lashing, and nailing

Professional duty fasteners specifically made for shade netting - plastic locking clips

Front side and back of clip showing the 7 barbs
that penetrate fabric for a gentle, yet secure hold.

shade netting plastic locking clip fasteners for patio covers

Locking clips can be installed with nail, screw, hook
or clamped directly onto bungee, rope, or steel cable.

$15 per 36 count bag
$13 per bag at 4 bags (144 clips)
... $52 per box of 144 clips
$11 per bag at 7 bags (252 clips)
... $77 per box of 252 clips
$10 per bag at 10 bags (360 clips)
... $100 per box of 360 clips
$8 per bag at 30 bags (1080 clips)
... $240 per box of 1080 clips

Quantity:

FREE Shipping to 48 contiguous United States
Sorry... no APO/FPO, HI, AK, PR, US VI, Mexico or Canada
Up to 4 bags are mailed USPS - 5 bags and more ship UPS

We do not sell grommet kits or nailing plates, since these locking clip fasteners are so much more effective and long lasting on plain cloth panels. Our commercial grade locking clips are heavy duty fasteners with longer barbs than 'residential grade' locking clips commonly found in stores. These professional-duty commercial grade UV stabilized plastic locking clips are 1-1/2" wide by 1" tall and will easily penetrate at least two or three layers of thick material for a nice strong folded hem. Please note that locking clips are not normally used with taped, reinforced sewn hems. While possible to penetrate a reinforced hem by punching two starter holes for the main barbs, clips are typically used with folded-over plain cloth only. Specifically designed for tying guy wires off or wrapping the fabric onto chain link fence, cable, or rope (up to 5/16 inch diameter), the large surface area ensures your material will not be damaged when pulled taut. They have TWO front holes for maximum versatility: a small 3/16" hole at top for hook (as pictured) or screw and a larger 5/16" hole in middle for lag bolt (as pictured). The pass-through opening across top/center will hold up to 5/16" diameter cable or rope (as pictured with red bungee). Shown above left is front and back of a netting locking clip and above right is a clip being installed, showing several options (we do not supply the S hooks and lag bolts). You can even put one on each side of fabric (instead of folding over the edge) for a center-mounted fastening point in the middle of a panel. Fold over the edge of material once or twice and and then snap clip into place with barbs locking into other side of fastener. These clips are very effective on chain link fences to stop movement in the wind.

Detail showing locking clips laced to 1-3/8 galvanized pipe frame

Our commercial-duty locking clips are custom made for securely attaching knit shade material directly to chain link and wire mesh fencing for privacy, animal enclosures, dust control, visual barrier, wind screen, or sun screen. Shown above, locking clips are laced with rope to 1-3/8 inch diameter galvanized pipe shade trellis frame made with commonly available 'top rail' fencing pipe. Below, our locking clips have been attached directly to the wire mesh fencing on a gate.

Plastic locking clip fasteners for use with knit shade netting

Heavy duty black hem tape solid webbing for shade netting

Heavy-duty black hem tape webbing for sewing reinforced batten edges

Solid black hem tape webbing for sewn reinforced edge

$29 per 2-3/4 inch wide by 300 foot long roll
Quantity can be changed in shopping cart, but we do not sell partial rolls.

Add to Cart

FREE Shipping to 48 contiguous states
Sorry... no APO/FPO, HI, AK, PR, US VI, Mexico or Canada
In stock and ships UPS Ground or USPS Priority Mail

Hem 'tape' webbing contains no adhesive. There are not any adhesive-based repair tapes available that will stand up to sunlight exposure and tarp tension stress for any length of time. This 2-3/4 inch wide, solid batten webbing tape is folded over the edge of folded netting and then stitched into place for a sewn, reinforced hem or repair. Hem tape can be folded atop crease in center or across middle of panel for a pinch pleat. Webbing reinforced hems and pinch pleats make it possible to punch grommets and have them hold along the edge of a patio cover shade panel. Best practice is to sew panels with the heaviest gauge UV stabilized marine-grade outdoor 'upholstery' thread possible for the machine you are using. For a home sewing machine, this generally translates to about #90 UV thread and a size #16 Ball Point needle. Our hem batten tape is tested and conforms to UL standard 723. We do not sell webbing in less than full roll quantity.

Tarp repair kit

Shade panel and tarp repair kit with hem tape webbing, needles, and thread

$29 total delivered price for our tarp repair kit

Add to Cart

FREE Shipping to 48 contiguous states
Sorry... no APO/FPO, HI, AK, PR, US VI, Mexico or Canada
In stock and ships promptly via USPS Priority Mail

Shade panel and tarp repair kit includes: 40 feet of 2-3/4 inch wide black hem tape webbing, 150 yard spool of heavy-duty black upholstery thread, two #18/110 sewing machine needles, and one #18 chenille hand needle. Plus, eight of our commercial-duty locking clips, which are used in place of grommets to avoid damaging knit fabric. And a piece of knit material to test machine tension settings before sewing the panel.Small tears can be repaired with hand needle and thread. Material is pulled together at the tear and chain stitched to prevent unraveling. Avoid using heat for searing or open flame anywhere near a tarp or knit shade panel. A little silicone or butyl caulk will help protect the repair, but spoils appearance. Larger tears are best reinforced with hem tape webbing on a home sewing machine. While possible to create a 'patch' by laying one piece of webbing flat on both sides, it is much stronger to repair with a pinch pleat. Webbing is folded in half, atop a crease made by 'pinching' material on both sides of the tear. Hem 'tape' webbing contains no adhesive. There are not any adhesive-based repair tapes available that will stand up to sunlight exposure and tarp tension stress for any length of time.

Patio shade and pergola cover installation

Project Planning Guide with installation tips and shade trellis design examples

Custom shade panel warranty, free replacement tolerances, MSDS and spec sheets

Our commercial grade knitted shadecloth carries a one year manufacturer's replacement warranty against defects in material and workmanship. You can expect at least 5 years of service when installed properly and well over ten years when used seasonally in a temperate climate. It is not simple exposure to sunlight that determines longevity, but rather avoiding abrasion and snagging damage, so proper installation is key. Please refer to terms of service agreement for full warranty statement and explanation of production methods in relation to loom splices and finish dimensions. In main, client must inspect shade panels within one week of delivery in order to be able to report any damages. Rips, tears, and aesthetic damage found more than one week after delivery are not reimbursed or replaced by the freight carrier or TheNaturalHome.com. Minor aesthetic flaws in knit appearance, stitching, and snags are not a structural panel failure problem and not warranted. Merchandise that has been installed is not eligible for return or replacement for damage claims. Failure due to improper installation is not warranted, per Project Planning Guide. Knitted shade netting is inherently difficult to work with due to tension releasing when cut to custom sizes, so trade-standard warranty for free replacement is four inch tolerance. As measured at four corners, any error four inches, or more, is warranted for free remake, replacement, or refund at our sole discretion. This accuracy guarantee does not apply to shapes other than rectangles or any panel dimension over 30 foot. Grommet spacing at exactly one foot on center is not warranted. Click here for knit shade material engineering specifications and product MSDS sheet.



Privacy Statement: We will never release your name, contact information, or purchase history to anyone!
By using this website, you acknowledge reading, understanding & accepting Terms of Service Agreement
© 1998 - 2016 by Architerra Enterprises, Inc. d.b.a. TheNaturalHome.com. All rights are reserved, please.
Close

TheNaturalHome.com Terms of Service Agreement

Merchandise advertised online as Free Shipping only applies to the 48 contiguous United States of America. We do not ship Merchandise into Canada or Mexico, Alaska, Hawaii, Puerto Rico, Virgin Isles, APO/FPO, USPS mailboxes, freight forwarding services, or any off-shore island or international destination. We do not accept international credit cards for payment even when shipping within 48 contiguous United States. We do not accept personal checks or any money orders, other than US Postal Service money orders.

The use of this website, TheNaturalHome.com, is governed by the following Terms of Service Agreement ("TOSA"). This agreement shall constitute the whole agreement, in its entirety, between Architerra Enterprises, Inc. doing business as TheNaturalHome.com ("Merchant") and website visitor ("Client") and any purchaser ("Cardholder") of information, goods, or services ("Merchandise" or "Item" or "Shipment"). Merchant is referred to herein variously as: "TheNaturalHome.com", "Contractor", "Seller", "We", "Us" and "Our". Client hereby authorizes Merchant to perform work and supply information and any Merchandise or services as specified in writing by Merchant's invoice and automated email receipt from original purchase. Details within any email correspondence are secondary to the final invoice Merchandise description and online shopping cart receipt. By visiting TheNaturalHome.com website or by purchasing any service or Merchandise from Merchant, Client confirms and acknowledges reading, understanding, and accepting in-full this terms of service agreement. Client agrees without reservation to be legally bound by any and all terms and conditions contained herein. Signature and return of this TOSA form is not necessary for the terms and conditions herein to be valid and enforceable by law. Should Client use their own order form to make a purchase based upon price quote from Merchant, the terms and conditions contained herein shall be deemed primary, overruling any agreement incorporated within said Client purchase order or any implied contract. Print a copy of this TOSA for your records, but note current text posted online will be in effect should there be any dispute over terms of use. Should Client not understand or agree with TOSA, please email natural@colorado.net for clarification before purchasing Merchandise or using Merchant website any further.

Privacy and Security

Complete Client privacy and total security are primary concerns. We promise to never release Client information to anyone for any reason. This privacy policy extends to referral and reference requests. Rest assured, We will never give anyone your name and telephone number so they can call during dinner to ask about a product purchased from TheNaturalHome.com. We promise you will never end up on a mailing list or get a sales call as a result of being one of Our Clients. Authorize.net secured server credit card processing service, that We have used for many years, has their own very strict privacy policy. TheNaturalHome.com is not given any access to credit card numbers during or after any shopping cart puchase made online with Authorize.net. We reserve the right to refuse service to any potential Client at Our sole discretion without explanation.

Pricing and Payment

With the exception of the Servel gas refrigerators, only Colorado residents are responsible for paying state sales tax of 2.9%. You may be responsible for paying sales tax directly to your state revenue agency, but We do not collect sales tax outside of Colorado. We do not accept international credit cards, money orders or checks for payment and We do not ship into Canada or Mexico, Puerto Rico, Alaska, Hawaii or any off-shore or international destination. Merchandise advertised Free Shipping only applies to the 48 contiguous United States of America. Special Orders shipped outside the 48 contiguous states (HI, AK, PR, VI, Guam and APO/FPOs) require bank wire transfer payment (EFT) no other option, sorry. Will-call pickup at freight dock and drop shipments to a third party (receiver not being the credit card holder) are only possible with cashier check, US Postal money order or bank wire transfer EFT payment in advance. Email natural@colorado.net or fax 720-293-1705 with full shipping address and order details for a personal quote and payment invoice. Once invoice is completed, We can accept VISA and MasterCard orders online for fastest service or by phone at 800-563-9720, fax at 720-293-1705, email at natural@colorado.net. Cashier's check, wire or US postal money order is recommended since they are treated as cash and orders ship immediately. Prices are subject to change without notice and do not include any applicable taxes (Colorado residents ONLY). On government and corporate accounts invoiced with payment due 'net thirty', the total amount must be received no later than thirty days after invoice date, not the Merchandise delivery date. Late payments are subject to a 2% monthly finance charge accrued from date of invoice. Package and individual Merchandise parts, components and product specifications are subject to change without notice. Special order items are bid on a case by case basis and quotes are generally good for thirty days unless otherwise notified. Price matching offers are only applicable before purchase is made, not after payment has been submitted for Merchandise. We offer only to price match advertised delivered cost for Kobe Range Hoods that ship via Fed-Ex Ground, not motor freight shipments on a pallet. We offer only to price match authorized Kobe dealers. Internet 'marketplaces' and auction sites commonly feature unscrupulous 'surplus Merchandise' retailers selling used, returns, and repackaged 'demo' units without proper disclosure. Unauthorized dealer surplus Merchandise is NOT covered under Kobe's manufacturer warranty and may well have hidden defects the surplus retailer will not cover. TheNaturalHome.com has long been an authorized dealer for Kobe Premium Series range hoods and We sell only brand new, factory-direct, fully warranted appliances.

Free 48 State Delivery

All shopping cart items are advertised as Free Shipping with no extra charge for delivery. Shipping and handling fees are factored into advertised total delivered price. Note shipping is only available to the 48 contiguous United States of America. We do not ship into Canada or Mexico, Puerto Rico, Alaska, Hawaii, Virgin Isles, APO/FPO mailboxes, or any off-shore or international destination. Inventory 'stock' items will ship within 2-3 business days from one of Our warehouses. Scheduled deliveries are not possible to arrange, but We automatically email tracking information after shipment, so you can anticipate delivery date. Motor freight deliveries do not include lift gate service to lower boxes onto the roadway, unless quoted with additional services. If need be, lift gate service to lower boxes onto roadway is available for an additional $65 to $100 fee. Street-side motor freight deliveries are not brought to your front door by the driver, like UPS and Fed-Ex package services. Client must meet motor freight truck deliveries on the street to unload and inspect shipments by hand before signing for Merchandise. Shipments must be accepted promptly within three days of arrival at local freight terminal or storage fees of +/- $50 per day, per pallet may apply. Any and all storage fees billed by trucking company are the sole responsibility of Client and must be reimbursed to Our company.

Fed-Ex and UPS Ground

Most shopping cart items ship via Fed-Ex or UPS Ground package delivery service. Package delivery services, unlike a motor freight carrier (see next paragraph), will allow us to file a hidden damage in transit claim for insurance reimbursement, but We are given less than a week to report it. Regardless of how well the exterior of container box appears, you must ALWAYS have the driver note ANY damage to shipping boxes in writing before signing. Then immediately, always take Merchandise completely out of its packaging and inspect ALL of the Merchandise, notifying us immediately should there be ANY hidden damage to Merchandise. Mechanical problems are covered under the manufacturer warranty, but hidden aesthetic damages (cosmetic dings, dents, broken Welds, significant scratches, or popped rivets) you discover than a week after delivery are not reimbursed or replaced by Fed-EX, manufacturer, Kobe, or TheNaturalHome.com. Not saying that you or your Merchant caused the damage to the unit before or during installation, but that possibility exists when Merchandise is not properly inspected upon arrival. Additionally, any appearance (non-mechanical) flaws found after installation will not be reimbursed or replaced by freight carrier, Fed-EX, manufacturer, Kobe, or TheNaturalHome.com. Merchandise that has been installed is not eligible for return or replacement by TheNaturalHome.com.

Motor Freight Shipping

Servel refrigerators, Sun-Mar composters, larger custom shade panels and larger Kobe range hoods ship via motor freight 'common carrier', as noted on the website and receipt. Scheduled deliveries are not possible to arrange, but We automatically email tracking information after shipment, so you can anticipate delivery date.Common carrier motor freight is shipped on a pallet with boxes covered in clear plastic stretch-wrap and is defined as street-side motor freight drop, which differs from small package services like UPS and Fed-Ex, in that the truck driver does not bring Merchandise into your building or onto the porch. Street-side motor freight drop is a basic delivery service, often in a full-size tractor trailer, where driver parks in street while you unload and inspect the Merchandise. Kobe range hoods, shade panels, and Sun-Mar composters are not shipped with lift-gate service. You must unload boxes from the tractor trailer by hand. If you require lift gate service to lower the Kobe range hood down onto the roadway, with what they call a mechanical 'Tommy lift', it is available for an additional $65 to $100 fee. Please arrange and pay for this optional service at time of order. Always check the number of pieces (boxes) present against the stated waybill shipping receipt tally. As with any motor freight shipment from any distributor, be certain to carefully examine ALL of the Merchandise, not just the outside of shipping box(es), before signing and accepting delivery. It is imperative with motor freight shipments that ALL products be unboxed and fully inspected PRIOR to accepting delivery. Regardless of what the delivery driver may say, you MUST inspect fully before signing and accepting the delivery. It is the freight truck driver's job to wait while you open and inspect shipment for damages. Simply looking at the outside of the box(es) is NOT adequate. Damaged Merchandise (that particular box, not all the boxes) must be refused delivery. Once someone signs for shipment, it confirms Merchandise was received free of ANY damage and removes liability from the transportation carrier. We can only assume that damage reported later and not refused delivery, was caused by the Client, and not the freight carrier. Any subsequent attempt to file a claim for loss or damage will NOT be accepted by the transportation carrier, distributor, or Our company, TheNaturalHome.com.

Returns and Cancellation

All returns, cancellations and/or exchanges must first be authorized in writing by TheNaturalHome.com at natural@colorado.net. Client may not ship any Merchandise back until We supply return Merchandise authorization RMA number and address for the shipment. Orders often do not ship back to the same warehouse they shipped from originally. Contact us with invoice number and reason for return or exchange to obtain an RMA number and instructions. No returns, refunds or exchanges will be authorized more than 30 days after original purchase payment date. Design consultation services, DVDs, knit shade material, water tubes, greywater and septic system parts are not returnable for refund or exchange for any reason. Once payment has been made, custom panel orders are cut and enter the production system and cannot be cancelled after payment is made. No return on any remnants or discontinued items. Any authorized returns of Merchandise must be in the original carton, in new unused condition, and returned freight prepaid to Our designated warehouse. Merchandise originally shipped via motor freight carrier on a pallet, may not be returned via package delivery service such as UPS or Fed-Ex. Original actual shipping cost will be deducted from any refund due along with up to 15% restocking fee on the Merchandise. This restocking fee includes the 3% credit card processing on original purchase, which is not refunded by MasterCard or VISA. Please understand that items on Our website are advertised as "Free Shipping", which is to be understood as "there is no extra charge for delivery of PURCHASED Merchandise". UPS, USPS, Fed-Ex and motor freight carriers charge us a fee for delivery of Merchandise, which We must recoup on returns. Kobe, for instance, bills a flat-fee of $40 and $45 for business and residential Fed-Ex shipments and $162 and $186 for motor freight carrier drops. Sun-Mar and Servel units ship via motor freight carrier for anywhere from $120 to $300+ per unit, depending upon zip code and drop site designation. Kobe, Sun-Mar, Clivus Multrum, Quanics, Dometic and Servel returns are manufacturer-direct, drop ship items and may be subject to an additional manufacturer's restocking fee. Discontinued, clearance items are not eligible for return or exchange. If an item is returned without original packaging intact, or is damaged, found to be used, or otherwise not ready for resale, it may be refused and returned to sender at their expense, so always insure shipment.

Lost and Stolen Shipments

Tracking information is emailed following shipment on all orders so client can anticipate delivery date. Custom size shade panels are made-to-order and can take up to ten business days to produce and ship. All other 'stock items' normally ship within three business days. Should you not receive email shipping information, please send a request for tracking number in writing to: natural@colorado.net. Note it can take up to 48 hours for a given tracking number to appear on transportation company website. During this time, shipment status may be listed as "order processed and ready for pickup". Traditionally, this just means the shipment has not yet reached transportation company terminal and scanned after being unloaded from truck that picked those package(s) up. Overdue shipments must be reported to merchant in writing within one week after anticipated delivery date. Cardholder hereby agrees that only two possibilities exist for a shipment that did not arrive as anticipated. Possibility #1) Transportation company shows shipment as still being in-transit. In this case, merchant will file a 'tracer' request on behalf of cardholder with transportation company and they will search for box(es) at all company freight terminals. Cardholder is required to fully cooperate by filling out any forms requested, returning any voice messages left, and replying to any email messages sent by transportation company or merchant. Your patience and consideration is required and greatly appreciated while transportation company attempts to find the shipment. Replacement or refund is authorized solely at merchant discretion. Cardholder is not permitted to cancel order. Cardholder is not permitted to dictate choice of replacement or refund. And cardholder is not permitted to dictate time frame for settlement and ultimate delivery date for merchandise. Possibility #2) Transportation company shows shipment as being delivered. In this case, merchant will file a 'lost shipment' claim on behalf of cardholder with transportation company. A lost shipment claim can take up to two weeks to resolve and unfortunately, the transportation company rarely, if ever, pays the insurance claim. Ideally, we only ship to cardholder, personally, at their residence or business 'home' credit card billing address, but regardless of designated drop site and receiving person and whether or not a signature was required at time of delivery, cardholder is solely responsible for merchandise security after drop is confirmed by transportation company. After transportation company confirms delivery to shipping address, no signature required, there will be no refund or replacement for lost or stolen merchandise for any reason. Cardholder must immediately file a theft report with their local police department for item stolen from property or designated drop site. Cardholder hereby agrees to relinquish any and all right to file a credit card chargeback sales reversal for merchandise lost in transit by transportation company or merchandise reported lost or stolen after delivery is confirmed by transportation company. Should cardholder file a chargeback in violation of this terms of service agreement, cardholder will be held responsible for reimbursement of any and all merchant services processing fees incurred as a result of the frivolous chargeback, which can be anywhere from $35 up to several hundred dollars.

Shade Panel Production

Our commercial grade knitted shadecloth carries a one year manufacturer's replacement warranty against defects in material and workmanship. You can expect at least 5 years of service when installed properly and well over ten years when used seasonally in a temperate climate. Client must inspect shade panels within one week of delivery in order to be able to report any damages. Rips, tears, and aesthetic damage you find more than one week after delivery are not reimbursed or replaced by the freight carrier or TheNaturalHome.com. Additionally, merchandise that has been installed is not eligible for return or replacement for damage claims. Fabric is knitted polyolefin, primarily high density polyethylene HDPE, specially treated for durability and UV resistance. Wind damage from loose panel whipping, snagging, and abrading against the structure or cable framework is much more harmful in the long run than simple exposure to sunlight. Knit shade material should be installed hung underneath, not pulled across the top of cable or framework, to avoid abrasion and snagging damage. Chemical, fire, heat, abrasion, and snagging damage are not covered under manufacturer warranty. Shade panel warranty inspection returns must be authorized in advance and returned freight prepaid to designated location for visual inspection. TheNaturalHome.com will only pay the cost to ship warranty repaired or replaced merchandise back to client after inspection confirms damage was a material or workmanship defect. The following are trade-standard, non-valid reasons for requesting warranty inspection: First, there is no up-down, right-left, top-bottom or front-back reference point for any panel. Panel 'Width and Length' are measured from outside-edge to outside-edge of the sewn perimeter hem at the four corners only. Knit material has inherent tension and flex in the looming process that will resolve aesthetic issues when installed taut with rope lacing. Grommets on one side of panel are unlikely to line up with grommets on the opposite side or from one grommeted pinch pleat to the next. Exact one foot on-center grommet spacing, specific grommeted pinch pleat centering, and special placement on a particular side for grommets is not warranted. Any panel over 12 foot wide may have a noticeable factory knitted loom splice seam without notice in advance since the 20, 26, and 32 foot wide stock roll width fabrics are manufactured on side-by-side looms. We traditionally cover this seam with a grommeted pinch pleat, but it is possible to order plain cloth without a center GPP, per automated quoting form. Aesthetic issues are not warranted. For instance, the White 50% color knitted shade material can sometimes arrive with patches of orange discoloration and spotting as a result of the manufacturing process. This discoloration will dissipate after installation in the sunlight. Shade material may always be slightly wrinkled from rolling onto storage tube or shipping and knit appearance can vary from sample swatches presented and may also vary between various stock widths. Minor aesthetic flaws in knit appearance, stitching, and snags are not a structural panel failure problem and not warranted. Shade material is lockstitch knitted to prevent structural unraveling. Longevity is the same regardless of aesthetic appearance flaws in the fabric knit or perimeter webbing. If need be, one can use needle and thread to pull small flaws together and super-glue sealed. It is not considered a warranty-related defect unless it affects panel performance. Special fire resistant certified shade materials are not available. The finish 'Length' ordered is what we produce by cutting enough fabric to fold hem and GPP. The only time to anticipate deviation in finish dimension purchased is when 'Width' is a stock material width of 6, 8, 10, 12, 20, 26 and 32 foot. Then, finish 'Width' is likely going to be two to three inches less after folding and sewing perimeter hem and any length-wise grommeted pinch pleats. ALL other times, the size panel you request is the finish size we do our very best to produce. Knitted shade netting is inherently difficult to work with due to tension releasing when cut to custom sizes, so trade-standard warranty replacement is four inch tolerance. As measured at four corners, any error four inches, or more, is warranted for free remake, replacement, or refund at our sole discretion. This accuracy guarantee does not apply to shapes other than rectangles or any panel dimension over 30 foot. Grommet spacing at exactly one foot on center is not warranted. Special grommet placement requests are not warranted. Failure due to improper installation is not warranted, per Project Planning Guide. Click here for knit shade material engineering specifications and product MSDS sheet.

Warranty and Warnings

Merchandise purchased from TheNaturalHome.com is covered only under that product's manufacturer warranty. Client is solely responsible for presenting all claims under those warranties directly to the warrantor. TheNaturalHome.com makes no consultation, service work, or system design warranties, whether express or implied and shall not in any way be held responsible for any customer misuse of Our products or misunderstanding of any and all of Our designs, whether express or implied. All responsibility and liability for any and all damages caused by viruses contained within the electronic files of this site are disclaimed. All information contained within this site and supplied by any and all TheNaturalHome.com consultations, design work and service work is governed by the following information disclaimer. Be aware that septic tank effluent, composting toilet materials, and greywater alike contain bodily fluids and as such are regulated as Hazardous Materials by the Federal government. Such hazardous materials (raw sewage) should be handled only by licensed professionals trained in the proper safety procedures and using proper safety equipment. If you are unsure of the correct handling and safety procedures, please check with your local health department for more detailed information.

Installation and Liability

Merchandise purchased from or through TheNaturalHome.com must be installed by a licensed professional installer and in accordance with manufacturer's specifications and local/state/federal electrical, plumbing, health and building department regulations. Building department regulation requirements differ from one town to the next and it is the Client's sole responsibility to ensure compliance. This is particularly important with hard-wired electric kitchen appliances and hoods, gas refrigerators, septic systems, greywater projects, and composting toilets. Even shade panel installations can come under local regulatory scrutiny (pull permits) in some parts of the United States. Client understands that shade panels are not rated for any fire resistance and hereby confirms that no fire resistance has been expressed or implied by Seller for Merchandise. Client is solely responsible for purchasing (pulling), and coordinating all of the inspections for all of the necessary electrical, plumbing, grading, road, health and building permits for their project. Some of these services, as requested, can be provided to Our Summit County, Colorado Clients where TheNaturalHome.com is a licensed and insured general Contractor (license number 6) and septic system installer (license number 69). TheNaturalHome.com is not an architectural nor an engineering firm. We do Our best to consult on your project, but site specific engineering, load calculations, soil viability testing, and/or custom blueprinting are not included in any consultation service or system package We sell.

Art and Data Release

Client does hereby irrevocably consent to and authorize the anonymous use and reproduction by Us, or anyone authorized by Us, of any and all artwork, digital images, or stories submitted via email, phone or fax. Our primary concern is protection of your privacy. We never release Client information to anyone for any reason, so any use would be purely anonymous. We will not pay a fee or provide compensation of any sort, now or hereafter, for information, solicited or otherwise, that We share. Client hereby agrees to allow reproductions to be presented online or in printed format and hereby gives Us unrestricted right and permission to copyright and use, re-use, publish, and republish artwork, stories or digital images submitted without restriction as to changes or reproduction hereof in color or otherwise, made through any and all media now or hereafter known for illustration, art, promotion, advertising, trade, or any other purpose whatsoever. This agreement shall be binding upon Client and their heirs, legal representatives and assigns.

Information Disclaimer

The information from or through this site and from or through Architerra Enterprises, Inc. (d.b.a. The Natural Home Building source and TheNaturalHome.com is provided 'as-is', 'as available', and any and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). We are not an engineering or architectural design firm. We are not licensed electricians or plumbers. We do not accept any legal liability whatsoever for any 'errors and omissions' perceived or otherwise. Any and all consultation given, or website information provided, may contain typos, errors, omissions, problems, or other limitations. Merchandise specifications are subject to change at any time by manufacturer without any advance notice from Our company or the manufacturer. Product specifications and installation instructions are likewise subject to possible error and may change at any time without Our knowledge. Blueprints, sketches, and any written consultation are provided for informational educational purposes only and not intended for construction-ready application without approval first by locally licensed structural engineer and local building department regulations. Our sole and entire maximum liability for any inaccurate information, for any reason, and user's sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the customer for the information received (if any cost was involved). We are not liable for any indirect, special, incidental, or consequential damages including but not limited to damages for loss of business, loss of profits, litigation, or the like, whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damage. The limitations of damages set forth above are fundamental elements of this website, communications, and information provided without such limitations. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, integrity, reliability, currentness, completeness, suitability or applicability of the information to a particular situation. Complaints by Client to any rating agency, company review, or personal referral concerning Merchant or Merchandise in direct disregard of this terms of service agreement are to be considered libel and will be prosecuted as such, if need be.

Consultation and Service

Written and verbal consultation on the specifics of any project is governed by this terms of service agreement, with or without purchase of Merchandise. Technical assistance is different with us because Our staff members live with what We sell. Housing, septic, composting and greywater systems all include free on-going consultation, so We'll take the time to answer your questions and ensure your project is a success. At the very least, We strive to save you money by avoiding costly mistakes, both short and long term. If We don't have an answer to your question right on the spot, We'll take the time to research it further and get back to you. We can consult on the phone, if you wish, but email allows us to much more completely answer your questions with sketches and links to related articles. Keeping everything in writing is a sure way to avoid any confusion with "you said he said" situations later. Our sustainable housing products are low-tech in nature, but their design is typically complicated by the seemingly endless installation variables for unique locations and applications. Any and all consultation (blueprints, photos, written word and sketches) purchased from TheNaturalHome.com are the intellectual, copyrighted property of TheNaturalHome.com. HTM house plans, septic system packages and greywater kit components Were designed and priced for the typical home and based upon the average soil type. Whether or not your local building department requires stamped engineer approval, you are well advised to take sample blueprints, sketch plans, and system consultation suggestions to a local professional engineer (PE). Local PEs are familiar with your soil type and more aware of unique building codes and concerns in your area. Most importantly, a local PE is readily available for the necessary site visits. your PE is then responsible for preparing a folder of notes and details which confirm the structural integrity, viability and liability for your project. TheNaturalHome.com is not an architectural design nor an engineering firm. We do Our best to consult on your project, but site specific engineering, load calculations, soil viability testing and/or custom blueprinting are not included in any consultation service or system package We sell. Communication is intended only for the paid Client recipient(s) and may be confidential and/or legally privileged and must be treated as such in accordance with state and federal laws. Any disclosure, copying, distribution or action taken in reliance on the content is strictly prohibited.

Fiberglass Water Tubes

Water Tube and Cap ("Item") is manufactured for Client on special order basis by an independent company ("Manufacturer"). Manufacturer's warranty and guarantee, and special terms and conditions of sale and delivery apply to this Item. No warranty or guarantee is provided, expressed, or implied by Merchant, TheNaturalHome.com. Merchant and Manufacturer do not assume any liability or responsibility for damage in transit. Only the transportation company is responsible for damage in transit. Before signing and receiving Item from transportation company, Client should demand to see packing list from Item shipment. If shipment is short Item (for instance: three caps, not four) or damaged (any Item defects), refuse the goods until the transportation agent notes the shortage or damage in writing on the freight receipt waybill. Always require a copy of the annotated waybill with shortage or damage noted in writing and signed/initialed by driver.Watch for hidden damage and inspect all Items fully before signing and accepting the shipment from a freight carrier. Client signature is testament that Item arrived in the proper amount and in undamaged condition. Hidden damage or shortage (anything found after delivery) is Client's sole responsibility to file claim with transportation company. Merchant and Manufacturer do not assume any responsibility or liability for Item damage during/after installation. Manufacturer guarantees Item is up to its established standard of manufacture as to material and workmanship. In all claims, liability is limited to replacement of the invoice value of any Item claimed to be defective. Client assumes all risk and liability whatsoever resulting from the use of such Item, whether used singly or in combination with other substances. The materials purchased hereunder (Item) shall be examined and tested upon receipt thereof, and before the materials are used and within thirty days from such receipt, Client shall notify Merchant in writing of any claims on account of quality thereof. Failure to so notify Merchant shall constitute a waiver of all claims with respect to Item, and in any event the use of Item by Client shall be deemed to mean satisfactory performance on the Item and Merchant. No claim of any kind (whether as to Item delivered or for non-delivery of Item) shall be greater in amount than the purchase price of Item covered hereby with respect to which any damages are claimed. Merchant and Manufacturer will accept no returns unless previously authorized in writing with Return Merchandise Agreement. Item returned without RMA written permission is liable to non-acceptance and return at expense of Client. RMA will specify 25% restocking fee on Item, plus deduction for original cost of crating and shipping, plus Client is responsible for all return shipping arrangements and all related expenses. There are no promises, agreements, or understandings between Client and Merchant and Manufacturer not contained in this document. Should you use your own form to make a purchase based on a price quote from Merchant, the conditions contained herein shall be deemed to be incorporated in said order or contract or invoice.